Case Study: Home Instead Senior Care achieves streamlined scheduling and scalable operations with ClearCare

ClearCare Platform's innovation proves best for Dave's agency

Home Instead Senior Care of Yuma, owned by Dave Kirchner since 2008, cares for over 100 clients with 80 caregivers and five office staff. The agency faces a significant seasonal influx of “snowbirds” from March to November, creating major scheduling headaches and straining operations — a problem the Home Instead franchisor also wanted solved across its network by a more scalable, efficient platform.

ClearCare was chosen as a full-service operating platform (not just scheduling) and Home Instead agencies received dedicated success managers for smooth onboarding. Within months the office saw fewer incoming calls, dramatically reduced scheduling conflicts, and reclaimed staff time for other priorities — with ongoing product enhancements reinforcing that ClearCare was the right long-term choice.

Home Instead Senior Care

Dave Kirchner

Home Instead Senior Care