Case Study: Caring Mission Home Care reduces 30-day hospital readmissions and improves caregiver engagement with ClearCare

Caring Mission Home Care - Customer Case Study

Caring Mission Home Care, led by Director of Operations Karen Curry, is a Pennsylvania-based home care agency that faced persistent challenges recruiting reliable, long‑term caregivers and lowering hospital readmissions within 30 days of discharge. The agency also needed to modernize from a desktop system to a web-based platform to improve scheduling, documentation and family/caregiver communication.

Caring Mission implemented ClearCare in a phased roll‑out and paired the technology with better hiring and retention practices (targeted screening, shadowing, surveys, sign‑on bonuses and referrals) and a nurse‑led post‑hospital reassessment program. The results include about 90% caregiver portal adoption, fewer call‑offs and scheduling problems via text alerts, virtually no unemployment claims, top state QMET rankings with ClearCare documentation credited for success, and strengthened processes to reduce 30‑day readmissions.

Caring Mission Home Care

Karen Curry

Caring Mission Home Care