Case Study: Approved Home Health achieves a 75% reduction in billing time with ClearCare

Approved Home Health Reduces Time Spent on Billing by 75%

Approved Home Health, a private-pay home care provider in Sarasota, Florida, was spending four hours every Thursday on billing for 20 clients. Carol dealt with manual, double data entry—retyping credit card details into a separate processor, generating receipts, posting payments and sending invoices—which was error-prone, interruptible and unsustainable as the business planned to grow.

After adopting ClearCare’s integrated payment processing, billing time dropped by 75% to just over an hour: one-click invoicing, single-entry card data, automated receipts and automatic payment posting. The change eliminated many manual errors, cut inbound billing calls from six to about one per week, and enabled scalable private-pay growth; Carol also used flyers and emails to set client expectations and reduce questions.

Approved Home Health

Carol Hill

Approved Home Health