Case Study: Telenor transforms retail experiences and boosts omnichannel sales with CLEAR

Telenor transforms retail experience with CLEAR and superfast Hipernet broadband

The customer, Telenor Hungary, faced a challenge as its retail stores were losing footfall and the ability to sell products effectively, while also needing to drive adoption of its new Hipernet broadband service. Telenor's leadership tasked the vendor, CLEAR, with creating a transformational customer experience to address these issues and empower societies.

CLEAR implemented an omnichannel solution that transformed Telenor's retail stores into immersive spaces. The new store design heroed the Hipernet differentiator and blurred the lines between online and offline experiences, allowing customers to seamlessly continue their purchase journey across platforms. This resulted in a new retail concept that invited customer interaction through live events and enabled content streaming.

Telenor