Case Study: TV King Discount Warehouse achieves real-time inventory visibility and eliminates lost orders with Clear Spider

TV King Discount Warehouse - Customer Case Study

TV King Discount Warehouse, a Charlotte-based refurbisher and installer managing 11,000 items (with 25,000+ more awaiting stock) in a single warehouse, faced severe inventory control issues as rapid growth outpaced their processes. Relying on Shopify alone, they dealt with manual binning errors, multi-day searches, lost inventory, and cancelled or drop‑shipped orders that hurt sales and fees. To fix this, TV King engaged Clear Spider, a web-based inventory management solution, to deliver real-time visibility and tighter integrations.

Clear Spider implemented a scalable system that set up all items, mapped the warehouse, added scan‑in/scan‑out bin tracking, and connected Clear Spider to Shopify (which in turn syncs to Amazon, eBay and Walmart), backed by training and ongoing support. As a result, TV King can now locate every item quickly, has eliminated “no finds,” stopped cancelling or drop‑shipping orders, and syncs stock and product data in real time—producing a rapid turnaround in fulfillment efficiency and reduced lost inventory.

TV King Discount Warehouse

Michael Euliss

Owner