Case Study: NTN Bearings achieves fewer order inaccuracies and faster fulfillment with Clear Spider

NTN Bearings - Customer Case Study

NTN Bearings, the world’s third-largest bearing manufacturer with over 75 locations and 100+ years of experience, was struggling with order inaccuracies, limited visibility into inventory processes, and a lack of auditability for system transactions. Clear Spider was engaged to provide an inventory management and barcoding solution to help employees quickly and accurately fulfill work orders and reduce the likelihood of shipping the wrong bearings.

Clear Spider implemented a comprehensive barcoding and pallet system, returns handling, and a full transaction-history audit trail that verifies the barcode on each bearing against the work order before shipment. The Clear Spider solution has reduced incorrectly filled work orders, accelerated order fulfillment, provided robust audit capabilities and transparency into transactions, and helped NTN Bearings identify error sources and strengthen customer relations.

NTN Bearings