Case Study: FIDELITONE achieves total inventory visibility and reduced costs with Clear Spider

FIDELITONE - Customer Case Study

FIDELITONE, a Wauconda, Illinois–based warehousing and third‑party logistics provider, needed a cloud‑based inventory system to reduce the workload on sales reps, speed client onboarding, and support diverse D2C and 3PL customers with lot numbers, serialization, and expiration dates. To solve those challenges they turned to Clear Spider and its web‑based inventory management application to provide a cost‑effective, browser‑based platform that integrates with shippers and trading partners.

Clear Spider implemented a tailored, quick‑to‑deploy inventory solution that gave FIDELITONE real‑time visibility across the supply chain, supported advanced tracking (lot/serial/expiry), and enabled entrepreneurs and clients to see orders and inventory online. As a result, FIDELITONE scaled operations to handle over 500,000 parcels per month, achieved increased sales and revenue, reduced inventory carrying costs and stock‑outs, improved delivery performance and lead times, and even climbed 1,043 spots on the Inc. 5000—demonstrating Clear Spider’s measurable impact.

FIDELITONE

Josh Johnson

COO