Case Study: Jameco Electronics achieves seamless JD Edwards and Outlook integration and improved sales efficiency with Clear C2

Jameco integrates C2CRM with JD Edwards and e-Commerce web catalog to provide value pricing and elevate customer service

Jameco Electronics, a direct-marketing distributor of electronic components, needed a CRM that would integrate its JD Edwards back-office with its eCommerce catalog, sales tools and Microsoft Outlook so pricing, customer records and order history could flow in real time. To meet that need Jameco selected Clear C2’s C2CRM solution for its JD Edwards and Outlook integration, simple interface and ability to support multi-channel sales.

Clear C2 implemented C2CRM to synchronize data between JD Edwards, Outlook and the web catalog, migrating 100,000+ customer records into a central product and customer repository, automating quote-to-order workflows and eliminating manual re-keying. As a result, Clear C2 delivered real-time pricing and order sync, reduced data-entry errors, improved sales rep productivity and visibility into opportunities and customer contacts—helping Jameco better track sales, increase customer retention focus and support its growth goals.

Jameco Electronics

Doug Dolge

IT Director