Case Study: InterClean EMS improves KPI reporting and site communication with CleanLink Site Master and Portal

InterClean EMS - Customer Case Study

InterClean EMS, a contract cleaning company based in the West Midlands, needed a technology solution to enhance their operations and compete with larger firms. Their challenge was to meet the growing demand for technology-based information and quick responses, particularly during the tender process. They turned to CleanLink and implemented its Site Master software to address this need.

CleanLink’s solution provided a streamlined system that was easily incorporated into InterClean's daily business for both on-site employees and office staff. The implementation led to faster communication, more accurate KPI reporting, and a significant advantage in tender bids. A major measurable result was achieving a 100% KPI figure for a key client. CleanLink’s software and subsequent Portal service enabled real-time reporting and strengthened client relationships.

InterClean EMS

Claire Locker

General Manager