Claude
199 Case Studies
A Claude Case Study
Notion, a collaborative AI workspace platform, wanted to integrate powerful external AI agents natively into its product to meet strong customer demand, specifically for Claude by Anthropic. Their challenge was to seamlessly bring this capability into Notion so users could leverage the AI for automated workflows without complex integrations, while also solving the problems of scaling agent use for entire teams with collaboration and permissions.
Using Anthropic's Claude Managed Agents, a suite of composable APIs for building and deploying agents, Notion was able to quickly implement a solution. The results were significant, with customers creating 18,000 Claude agents within the first three weeks of launch. A key finding was that 90% of agent activity was triggered by automations from Slack or scheduled runs rather than direct chat, demonstrating deep workflow integration. Anthropic's product handled the essential infrastructure, including long-running tasks, a code sandbox, and pre-loaded skills, allowing Notion to focus on its native collaboration features.