Case Study: IFS Nexus Black achieves faster fault resolution with Claude

IFS Nexus Black builds industrial AI with Claude

IFS Nexus Black, which builds AI-powered software for critical industrial sectors like manufacturing and energy, faced the challenge of delivering AI that works in harsh, real-world operating environments. Engineers needed to diagnose and resolve issues in the field without reliable internet, and legacy systems were difficult to integrate, all while the high cost of mistakes demanded extreme reliability. They partnered with Anthropic and its Claude Platform to build a solution.

Their flagship product, Resolve, is an AI assistant built on Claude that uses multimodal capabilities to analyze equipment images and sensor data, enabling predictive maintenance. With Anthropic, they implemented a solution that led to a 25% faster fault resolution for engineers and a 20% reduction in excess inventory for utilities. At a distillery client, the AI is projected to save £8.4 million annually by preventing costly downtime.

IFS Nexus Black

Kriti Sharma

Chief Executive Officer