Case Study: Freedom Forever automates permit workflows with Claude

Freedom Forever automates permit workflows with Claude

Freedom Forever, a large residential solar installer in the United States, was struggling with a massive volume of permit-related emails and submissions. Each installation required navigating a maze of different utility and municipal websites and processes, creating a significant manual backlog that stalled customer projects. The company turned to vendor Claude and its Claude Agent SDK to automate these complex workflows.

The solution implemented by Claude successfully automated permit processing with a 97.5% benchmark success rate. In its first month, the system processed approximately 19,000 permit emails. This automation cleared a significant backlog and dramatically improved installation timelines, all while reducing execution costs to between $0.20 and $0.35 per run.

Freedom Forever

Rob Richardson

VP of Product