Case Study: Vambe boosts Latin American sales conversions with Claude

Vambe powers conversational commerce across Latin America with Claude

Vambe, a Chilean startup, builds conversational AI to help mid-sized businesses across Latin America automate sales on platforms like WhatsApp and Instagram. Their challenge was that previous AI models were unreliable, failing to understand regional language nuances and struggling to execute complex tasks like processing payments or updating CRMs. This prevented businesses from scaling their sales efforts effectively.

By implementing the Claude platform, Vambe achieved a dramatic increase in reliability. Claude provided 95%+ multi-agent reliability and handled Latin American Spanish variations without extensive tuning. This resulted in 40-60% higher conversion rates for their customers, a 60% reduction in healthcare clinic no-shows, and freed up 120 engineering hours per month for Vambe, allowing them to scale their service to over 1,500 businesses.

Vambe

Diego Chahuán

Co-Founder