Case Study: St. Gregory achieves S$257k incremental revenue and 9k bookings with ClassPass

St. Gregory - Customer Case study

St. Gregory at PARKROYAL on Beach Road, part of Pan Pacific Hotels Group, wanted to grow its wellness guest base and streamline booking operations so staff could focus on service. In November 2019 they partnered with ClassPass and began using the ClassPass booking platform to access new market leads, manage live bookings and therapist schedules, and gain insights into member preferences.

ClassPass’s booking and analytics solution delivered measurable impact: since joining, St. Gregory recorded 9k ClassPass reservations, S$257k in incremental revenue, and 5k unique ClassPass users. With transactions handled by ClassPass and in-depth reviews and data, the team saved time, refined services based on user feedback, and increased repeat visits while planning to expand their ClassPass listings.

St. Gregory

Renee Chong

Lifestyle Director