Case Study: Colegio Nueva Granada reduces support calls and boosts learning time with ClassLink

How Colegio Nueva Granada used ClassLink to increase instruction time and reduce support calls

Colegio Nueva Granada, a private K-12 school in Bogotá, Colombia, needed to simplify access to its growing set of digital tools and reduce the burden on its IT team. Before working with ClassLink, teachers and students frequently lost instruction time بسبب login problems, while support staff were overwhelmed with password reset and access requests. The school used ClassLink’s LaunchPad and Analytics to address these challenges.

ClassLink implemented single sign-on through LaunchPad, giving students and staff one-click access to resources and personalized app views based on user roles. This reduced support calls, improved efficiency, and helped learning continue smoothly both in school and during remote learning. ClassLink Analytics also gave Colegio Nueva Granada usage insights to guide budget decisions, making ClassLink an essential part of the school’s learning environment.

Colegio Nueva Granada

John Parker

Director of Educational Technology and Innovation