Case Study: Volvo boosts engagement in virtual training with Class

Volvo boosts virtual training for 400 U.S. dealerships with Class

Volvo Trucks North America faced the challenge of transitioning its workforce training to a virtual environment without losing the engagement and personal connection of its in-person sessions. Facilitators struggled with tools that felt impersonal, leading to a lack of interactivity. To replicate the hands-on, collaborative experience online, the company turned to the Class platform for a solution.

By implementing Class, which integrates with Zoom and Microsoft Teams, Volvo gained interactive tools like whiteboards, polls, and playback features to create a more dynamic and engaging learning experience. The vendor's platform enabled standardized course delivery and provided valuable analytics to measure engagement. As a result, Volvo significantly increased participant interaction and was able to foster a stronger personal connection in its virtual training, with over 500 virtual training options now available.

Volvo