Case Study: Premier America Credit Union Boosts Virtual Training Engagement with Class

Using Class to Deliver Virtual Trainings That Feel Like In-Person

Premier America Credit Union faced the challenge of engaging its remote learners during virtual training sessions. Their existing video conferencing tools were insufficient for creating an interactive, instructor-led experience, which was crucial for training employees on complex financial systems. They needed a virtual training solution from a vendor like Class to bridge this gap and replicate the quality of in-person learning.

By implementing Class, Premier America gained a dynamic virtual classroom platform that featured flexible breakout rooms, instant quizzes via polls, and time-saving templates. This solution from Class resulted in a more engaging and effective training program. The credit union increased long-term employee retention by offering greater flexibility, expanded its learning opportunities, and solidified its reputation as an employer of choice.

Premier America Credit Union

Robyn Bilauca

Manager of Talent Development