Case Study: Austin Community College saves $500K on proctoring costs with Class

Making Virtual Proctoring Efficient and Effective

Austin Community College faced a significant challenge in scaling its virtual proctoring services for its 40,000 students. Their existing platforms only allowed for inefficient one-on-one proctoring, creating a bottleneck where numerous students competed for limited appointments. This system was unsustainable for their growing distance education program, and they needed a solution that could support one-to-many proctoring to uphold testing integrity.

By implementing Class's next-generation virtual classroom, the college achieved a highly efficient proctoring ratio of one proctor to fifteen students. This solution from Class allowed proctors to view all student screens simultaneously for better security and provided real-time classroom management tools. The results were substantial, saving the college $500,000 in proctoring expenses, enabling the reallocation of funds to support students, and allowing for the expansion of proctoring services to hybrid courses.

Austin Community College

Erasmus Addae

Associate Vice Chancellor for Distance Education