Case Study: U.S. Water Utility secures OT operations and remote access with Claroty

U.S. Water Utility secures operations for 2M+ people with Claroty

A U.S. water utility responsible for supplying water to over two million residents faced challenges securing its expansive operational technology (OT) environment. Their widespread infrastructure, including numerous unmanned facilities, led to a lack of asset visibility and difficulty managing remote access risks, all while needing to comply with new federal regulations under the America’s Water Infrastructure Act (AWIA). To address these issues, the utility turned to the vendor Claroty and its platform.

Claroty implemented its platform, featuring Continuous Threat Detection and Secure Access components, on the utility's existing infrastructure. This provided the utility with complete visibility of all OT assets and secure, controlled remote access for staff. As a result, the utility successfully met the EPA compliance deadline, optimized its team's efficiency, and gained the ability to mitigate risks proactively. The solution from Claroty ensured the secure and reliable operation of their critical water supply services.