Case Study: a global beverage manufacturer achieves safer remote OT access with Claroty SRA

Global Beverage Manufacturer Uses SRA to Minimize Third-Party Risk, Preserve Process Integrity at Water Treatment and Bottling Facilities Worldwide

A global beverage manufacturer faced significant risks from hundreds of third-party contractors who required remote access to service the industrial systems at its water treatment and bottling plants. Any unauthorized changes to these operational technology (OT) systems could lead to dangerous contamination. The company lacked the visibility and control to monitor these remote activities across its complex global environment and turned to Claroty for help, choosing to deploy their Secure Remote Access (SRA) solution.

Claroty implemented its SRA platform to provide secure, policy-based remote access for the contractors. This eliminated direct connections to OT assets, reducing the attack surface. The solution provided real-time alerts for unauthorized activities and allowed the security team to investigate and disconnect live sessions if necessary. For the vendor Claroty, the results included minimized third-party risk, preserved process integrity, and increased system reliability across the customer's global facilities.