Case Study: Viterma boosts franchise communication and process consistency with Claromentis

Viterma AG centralizes franchise management across 3 countries with Claromentis

Viterma AG, a leading bathroom renovation franchise in the DACH region, faced inefficient communications with its franchisees due to a reliance on email distribution lists and shared drives. This made it difficult for partners to access crucial information and share insights. To address this challenge, Viterma turned to Claromentis for a centralized franchise management solution.

Claromentis implemented its digital workplace platform to create a single source of truth for Viterma's operations. The solution featured news feeds, a knowledge base, and InfoCapture e-forms to standardize processes. The results included significantly improved clarity and communication across the franchise network, increased efficiency, and greater process consistency, which directly benefits the end customer experience.

Viterma AG