Case Study: Stanford Federal Credit Union achieves centralized communication and campaign tracking with Claromentis

Stanford Federal Credit Union - Customer Case Study

Stanford Federal Credit Union (SFCU), a not‑for‑profit financial institution serving over 50,000 members and supported by 170 employees, needed an intranet to track marketing campaigns and improve communication between stakeholders. They partnered with Claromentis to provide an integrated intranet solution (Intranet Software, Business Process Management, Learning Management System) and account management from the Claromentis North America team.

Claromentis consolidated multiple applications into a single platform—hosting SFCU’s employee directory, document management system, News, Image Gallery and a marketing page—so staff can access policies, procedures and vendor links from a central hub. The Claromentis solution improved inter‑departmental and cross‑organizational communication, enabled tracking of promotions with a searchable campaign archive, and delivered a responsive support experience from Claromentis North America.

Stanford Federal Credit Union

Trisha

Vice President of IT Operations