Case Study: South Coast Water District achieves a centralized digital workplace with Claromentis

South Coast Water District centralizes operations for 100 employees with Claromentis

South Coast Water District (SCWD) faced significant operational challenges due to a fragmented and outdated tech stack that included shared drives, email, and unsupported standalone solutions. This disparate system lacked a single access point and a mobile-friendly intranet, making it difficult for their distributed workforce to access communications and collaborate. The vendor, Claromentis, provided its digital workplace solution to address these issues.

Claromentis implemented a unified, mobile-accessible digital workplace that centralized communications, standard operating procedures, and automated processes. The solution included key applications like a Knowledge Base, digitized forms, and an events calendar. As a result, SCWD achieved significantly higher employee engagement and morale, along with greater operational efficiency, by enabling all staff to easily connect and find crucial information from any device.

South Coast Water District