Case Study: Arizona SBDC Network achieves streamlined onboarding and centralized collaboration with Claromentis

Arizona SBDC Network - Customer Case Study

Arizona SBDC Network, Arizona’s largest small-business support organization, faced fragmented collaboration across ten centers: teams relied on email and Google Drive, had no central place for training or knowledge sharing, and couldn’t track internal support requests or onboarding. To address these challenges they deployed Claromentis’ integrated intranet platform and LMS as their first centralized digital workplace.

Claromentis delivered a tailored intranet, LMS, e-forms/workflows and document management solution plus a bespoke launch event to drive adoption. The result: centralized documents, shared calendars and searchable staff expertise; automated CIC support requests; reusable Learning Paths and reporting to track course completion and certifications; and higher engagement — weekly intranet training attendance rose from a quarter to a third of the network. Claromentis’ platform has streamlined processes, improved onboarding and boosted collaboration across the AZSBDC Network.

Arizona SBDC Network

Brenda

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