Case Study: Ricoh achieves unified global communications with Claro Enterprise Solutions UCaaS

Ricoh unifies 14 countries and 1,600 stations with Claro

Ricoh sought a unified communications solution to deliver a consistent customer experience across its international offices and platforms. They selected the Unified Communications as a Service (UCaaS) solution from Claro Enterprise Solutions to address this challenge and support their digital transformation.

Claro implemented a customized UCaaS solution for Ricoh, integrating it with their existing PBX infrastructure and PSTN. The solution provided a single mobility app for all employees and shifted Ricoh's financial model from Capital Expense to Operating Expense. Claro's solution exceeded expectations, allowing Ricoh to strengthen international relationships and benefit from a high-value, cost-effective platform.

Ricoh