Case Study: Handi Medical Supply achieves simplified checkout, streamlined re-ordering and major administration reductions with Clarity

Handi Medical Supply - Customer Case Study

HANDI MEDICAL SUPPLY, a medical supplier serving an older demographic, needed a Section 508–compliant, clutter-free website with a customized eCommerce checkout that could handle Medicare/Medicaid and integrate in real time with a Philippines-based ERP. The design firm engaged Clarity to build the site and provide the eCommerce and integration capabilities, using Clarity eCommerce™ and Clarity Connect™ to meet accessibility, catalog, and payment requirements.

Clarity implemented a custom online store and re-ordering portal, added accessibility tags and streamlined UI, created a search-and-reload past-orders feature, and delivered a real-time ERP integration via Clarity Connect™. After launch users reported much-improved usability and a simplified checkout, HANDI MEDICAL SUPPLY saw increased sales and dramatically lower back-office work — with the client citing administration and reporting reductions of more than 100% due to the automation Clarity provided.

Handi Medical Supply