Case Study: City of San Antonio achieves stable, secure management of 270+ websites with Clarity

City of San Antonio - Customer Case Study

The City of San Antonio, the seventh most populated U.S. city managing over 270 websites, faced widespread CMS instability, frequent site crashes, and security and content-management challenges across its web estate. The City engaged Clarity, a top DNN expert, to audit their CMS (DNN/evoq), network, security and content workflows and recommend a fix.

Clarity performed a multi-month audit and delivered an agile roadmap: they upgraded every site to the latest DNN, stood up a mirror staging environment for safe testing, restructured network security and performance, and provided train‑the‑trainer materials and documentation. As a result, Clarity dramatically reduced deployment risk and overhead, stabilized and secured the sites, improved user experience and visitor adoption, and gave the City of San Antonio a clear scaling and cost plan for future upgrades.

City of San Antonio