Case Study: Tredyffrin Township, PA streamlines permitting and saves staff time with Clariti Launch

Tredyffrin Township speeds permit processing with Clariti, supporting 2,400 annual permits

Tredyffrin Township, PA, a suburban community, faced challenges with its legacy on-premise permitting system. The system was difficult to access remotely, required vendor support for simple changes, and led to staff spending excessive time following up with applicants for missing information. This inefficient process was costly and time-consuming for their small, five-person team.

The township implemented Clariti's Launch permitting software, a cloud-based solution featuring the Clariti Guide for applicants. This gave staff the ability to make real-time system updates and workflow changes without vendor support, drastically improving their control and efficiency. The results included an immediate improvement in application quality, a reduction in status inquiries from applicants, and significant time savings for both staff and contractors, streamlining the entire permitting process for their 2,400 annual permits.

Tredyffrin Township, PA