Case Study: Pueblo County reduces permit application errors and fast-tracks approvals with Clariti Guide

Pueblo County reduces permit application errors and speeds approvals with Clariti Guide

Pueblo County in Colorado faced a significant challenge with its manual, paper-based building permitting process. This system required contractors and residents to physically transport documents between multiple agencies for sign-offs, leading to slow, opaque workflows and a high number of in-office visits. The county sought a digital solution to streamline this process and create a one-stop shop for applicants.

By implementing the Clariti Guide, Pueblo County was able to create a centralized online system for its permitting process. The solution from Clariti provided clear instructions, pre-populated application fields, and used GIS location data to give project-specific guidance. This resulted in fewer office visits and calls, faster approval times, and a significant reduction in submission errors for applicants.

Pueblo County (Pueblo, Colorado)