Case Study: Placerville boosts permitting efficiency with Clariti Launch

Placerville boosts permitting efficiency by 1 employee in under 5 months with Clariti

The city of Placerville faced an inefficient and error-prone paper-based permitting process that was time-consuming for both its small, three-person staff and residents. Their old system lacked flexibility and required vendor support for even basic administrative changes. Seeking a better way, the city chose to implement Clariti Launch.

Clariti provided a versatile, cloud-based solution with flexible and customizable workflows that were built around the needs of Placerville's applicants. The implementation resulted in a completely transformed process, with electronic submissions, increased data accuracy, and a more user-friendly experience. The city reported that Clariti has increased their efficiency so much that it was equivalent to gaining an additional employee, and public feedback on the new system has been overwhelmingly positive.

Placerville