Case Study: Orange County achieves faster, fully digital permitting with Clariti

How Clariti Helps Orange County Maintain Peak Productivity Year-Round

Orange County, California’s Public Works department needed to replace its custom-built permitting system with a fully digital experience that would eliminate office visits and improve efficiency. The county also wanted to reduce time spent answering routine customer questions, centralize workflows across multiple systems, and make reporting easier for staff.

Clariti provided a centralized community development platform that digitized permitting end to end, added an online research map and customer portal, integrated plan reviews with Bluebeam, and enabled non-technical staff to create reports, dashboards, and workflow changes without code. With Clariti, Orange County has maintained peak service levels year-round, reduced walk-ins and calls, limited manual intervention, and gained greater transparency and faster response to regulatory changes.

Orange County, California

Laree Alonso

Manager