Case Study: City of Syracuse saves 3,126 staff hours in one year with Clariti Launch

City of Syracuse saves 3,126 staff hours in one year with Clariti

The City of Syracuse was facing significant permitting and licensing bottlenecks due to outdated, paper-based processes, increasing demand, and staff retirements. This unsustainable system was costing the city and its constituents a staggering amount of time. They turned to Clariti for a solution to help their understaffed team sustain operations.

Clariti implemented its user-friendly and highly configurable Launch permitting system, working collaboratively with the city to co-design and configure it to their unique specifications. As a result, Syracuse saved 3,126 staff hours and over $93,000 in financial savings within one year by digitizing its processes and dramatically reducing application processing times. Clariti ultimately saved the city's operations by enabling peak productivity with limited resources.

City of Syracuse