Case Study: City of Aspen streamlines inspections with Clariti Enterprise

City of Aspen reduces daily admin work by 87% with Clariti

The City of Aspen was struggling with a legacy permit software system that created excessive administrative work for its inspectors. Staff were overwhelmed with manual data entry, spent hours locating paper plans, and dealt with frequent system issues. They needed a modern, all-in-one platform for community development to dramatically reduce this administrative burden and streamline their operations.

The city implemented Clariti's Enterprise permitting software. The solution moved their processes online, enabling digital inspections, one-click access to electronic plans, and streamlined scheduling. This resulted in an 87% reduction in daily admin work, 99% of inspections being completed on the requested date, and a fully digital process. Clariti freed up staff to focus on essential field work and created a more efficient, relaxed environment for the inspections team.

City of Aspen