Case Study: Athens-Clarke County achieves 2-day permit turnaround with Clariti Enterprise

Athens-Clarke County maintains a 2-day permit turnaround with Clariti

Athens-Clarke County, Georgia, faced a challenge managing a surge in development permits with an outdated, paper-based system. The process was slow and inconvenient, requiring physical travel between departments and making it difficult to coordinate reviews. To scale with the increasing demand, the county implemented Clariti's Enterprise permitting software.

Clariti provided a flexible, cloud-based solution that digitized the county's processes. This included an online customer portal for submissions and payments, automated notifications for applicants and staff, and mobile tools for inspectors. As a result, Athens-Clarke County has maintained a consistent two-day permit turnaround time, issued over 9,400 permits, and processed more than 7,100 planning applications since 2022, significantly improving efficiency for both staff and customers.

Athens-Clarke County