Case Study: Klapprodt Pools achieves rapid ROI and tens of thousands in annual savings with Claris

With FileMaker Solution for Integrated Business Management System, Klapprodt Pools Saves Thousands of Dollars in Months

Klapprodt Pools is a 25-person pool design, construction, and maintenance firm in the Dallas/Fort Worth area that builds up to 120 pools a year, maintains 200 weekly, and handles 150–200 service calls monthly. The company struggled with fragmented, single-purpose systems—lead management, construction, service, and billing were siloed—causing duplicate data entry, frequent travel to access records, lack of field access to customer details, and ongoing outsourced software fees.

Klapprodt implemented Pool Pro Office, a custom end-to-end solution built on the FileMaker Platform and usable on Mac, Windows, and iPad, to integrate design, scheduling, service, invoicing, and mapping in one system. The change delivered ROI within months, eliminated recurring outsourced fees (saving tens of thousands annually), improved productivity and routing, provided real-time access to customer and job details, and raised customer satisfaction and overall business efficiency.

Klapprodt Pools

Jeremy Klapprodt

co-owner