Case Study: Supportas achieves business growth and customer trust with Claris FileMaker

Supportas earns, and keeps, customer and employee trust

Supportas, a Claris partner, needed a better way to help clients replace outdated manual data systems and improve operations. Working with Claris FileMaker, the company built custom low-code apps for accounting, finance, CRM, and call center workflows to fit each customer’s needs.

Claris FileMaker helped Supportas streamline back-end processes, add automation, and provide clearer operational visibility through features like KPI dashboards, call playback, performance reports, and call distribution management. The impact included more efficient membership sign-ups and renewals for the Japanese Alpine Club, stronger customer experiences, business growth for clients, and recognition for Supportas as the North Asia Pacific Growth Partner of the Year, contributing the most regional revenue in 2019.

Supportas