Case Study: Peregrine Pest Control achieves scalable growth with Claris FileMaker

Peregrine Pest Control scales 10,000+ service calls a year with Claris FileMaker

Peregrine Pest Control, a Canadian pest control business, faced challenges scaling its operations using manual spreadsheets and disconnected software. This created friction as the company grew, necessitating a scalable custom solution to run operations and support growth. They turned to vendor Claris and its FileMaker platform, partnering with Claris Platinum Partner LuminFire to build a tailored application instead of using off-the-shelf software.

The Claris FileMaker solution was customized to handle the pest control business's specific workflows, including scheduling, mobile field access, automated customer communications, and billing. This implementation resulted in significant measurable impacts: the business now manages over 10,000 service calls annually, reduced missed appointments to near zero, saves $5,000-$10,000 yearly on automated directions, and achieves higher revenue per technician. The Claris-powered solution provided clear operational visibility and scalable growth.