Case Study: Odakyu Electric Railway Co., Ltd. achieves operational efficiency and cost savings with Claris FileMaker

Odakyu Electric Railway Co., Ltd. - Customer Case Study

Odakyu Electric Railway Co., Ltd. faced growing pressure to digitalize operations, improve employee digital literacy, and prepare for future labor shortages. To address these challenges, Odakyu brought app development in-house with Claris FileMaker, enabling frontline employees to build tools tailored to real operational needs.

With Claris, Odakyu created more than 10 custom apps, including a safety communication system, a train-driver route app, and a paperless tool ledger system. The results included tens of millions of yen in update-cost savings, several million yen in lower annual maintenance costs, and about 2,700 work hours saved per year, while also improving efficiency, standardizing operations, and fostering a culture of innovation.

Odakyu Electric Railway Co., Ltd.

Keita Sugiyama

Former Train Driver