Case Study: Market Refrigeration Specialists cuts revenue cycle from two months to two weeks and saves 120 admin hours weekly with Claris

Market Refrigeration Specialists - Customer Case Study

Market Refrigeration Specialists, a construction and service company that installs and maintains large refrigeration and HVAC systems for major retailers, struggled with slow, paper-based processes: technicians filled triplicate work orders and faxed parts requests, causing invoicing and revenue recognition to be delayed 30–45 days, while manual timecards and EPA refrigerant reporting were time-consuming and error-prone.

Working with Angel City Data, the company deployed a custom FileMaker iOS solution on 45 iPads that syncs to a central FileMaker Server, enabling real-time work orders, same-day parts ordering, digital EPA reports and automated timecards. The result: revenue cycles shrank from two months to two weeks, invoices and parts are processed faster, administrative time is reduced by about 120 hours per week, and the company improved compliance and expanded its service capacity.

Market Refrigeration Specialists

Ron Yorkman

Account Manager for WalMart and Target, Market Refrigeration Specialists