Case Study: Harvey Water Softeners saves £1 million annually with Claris FileMaker

Leading UK Water Softener Company saves £1 million with Claris

The customer, a leading UK water softener company named Harvey Water Softeners, faced operational challenges due to rapid growth and a clunky, disconnected system for service and sales. Their challenge was to streamline operations for over 300 employees. The vendor, Claris, addressed this with a custom app built on the FileMaker Platform.

The solution implemented by Claris replaced paper forms and integrated all business elements, including process automation and real-time workflow management for the mobile workforce. This custom app built on the FileMaker Platform resulted in an estimated annual savings of £1 million for the customer. The solution from Claris also enabled the company to overcome governmental compliance challenges and grow underutilized revenue streams.