Case Study: Ruggs Benedict Carpet One achieves 4x competitor performance and higher profit margins with Claris' custom FileMaker app

A custom app to manage multiple projects and maintain a high profit margin

Ruggs Benedict is a leading flooring company in Colorado’s Vail Valley that grew from a garage startup to an $8M business (projected $10M). As the business scaled, spreadsheets couldn’t handle the complexity of multiple concurrent projects, real‑time sales activity, installation scheduling, variable customer orders and billing quirks, nor prevent sales staff from undercutting margins.

Roger built a custom FileMaker app that manages the entire project lifecycle—customer contact, communication logs and email integration, installation schedules, mobile warehouse check‑in, and a billing queue that syncs with QuickBooks—while automating product pricing so discounts and commissions are transparent. The app streamlined workflows, cut errors, improved customer follow‑up and inventory control, preserved profit margins, and helped Ruggs Benedict outperform competitors by 4x while supporting rapid revenue growth.

Ruggs Benedict Carpet One

Roger Benedict

President