Case Study: Healthcare Network reduces patient isolation and empowers chronic urticaria patients to take control with Clario

Target my hives a digital community bringing patients together

Healthcare Network faced widespread patient isolation among people with chronic urticaria (hives), many of whom stopped seeking care and needed a private forum to share experiences, get support, and find specialist care. Clario addressed this by deploying the TARGET My Hives digital community and app to give patients a dedicated, secure space for peer support and condition management.

Clario’s solution added tools such as progress tracking using the Urticaria Control Test and a doc-finder that lets specialists and clinics register so patients can locate nearby care. The TARGET My Hives app—launched in May 2016 and now in eight languages—has been downloaded over 70,000 times, has 3,500 active users, and links 150+ clinics, helping connect patients, physicians and patient advisory groups and measurably improving access and engagement.