Case Study: Fortune 100 Retailer improves product recommendations and visual search with Clarifai

How a Fortune 100 retailer tripled their visual search accuracy for their shoppers

Fortune 100 Retailer worked with Clarifai to improve the customer experience by adding visual search to a mobile application. The retailer needed a better way to help shoppers find products across more than 2 million products, 8 million images, 20-30 categories, and over 5,000 taxonomies, while also managing 1 million product catalog changes a year.

Clarifai helped build a Snap and Search mobile application that let shoppers take photos of items and find similar products faster than with word search. Clarifai also improved data labeling time to value by 10X, removed thousands of duplicates from the 8 million-image catalog, and delivered 3X better search accuracy than the retailer’s data scientists had achieved. The retailer lowered bounce rates by 12% and was on track to increase revenue by 2% through more conversion opportunities.