Case Study: Ujjivan Small Finance Bank achieves enterprise-wide real-time, cross-channel fraud protection with Clari5

Ujjivan SFB Fortifies Fraud Risk Management Enterprise-wide with Clari5

Ujjivan Small Finance Bank, a mass‑market lender serving roughly 6.94 million customers, faced rising digital and cross‑channel fraud while relying on legacy, channel‑specific, batch‑oriented systems that could not deliver sub‑second intervention. To gain enterprise‑wide, real‑time visibility and the ability to influence in‑flight transactions, Ujjivan Small Finance Bank partnered with Clari5 and opted for the Clari5 Real‑time Enterprise Fraud Management solution.

Clari5 delivered a Finacle‑integrated, API‑first EFM—implemented remotely in six months and gone live in March 2021—embedding real‑time ML scoring, a Scenario Authoring Tool, advanced case management and blocking/decision APIs, and 35 bespoke fraud scenarios across channels (Core, mobile, UPI, cards, IVRS). The Clari5 deployment produced faster, more precise detection with fewer false positives, accelerated investigations, scalable monitoring across all touchpoints, cost efficiencies and global recognition for best risk management implementation.

Ujjivan Small Finance Bank