Case Study: India’s Top 5 Private Bank achieves real-time cross-channel fraud detection and 100% ROI with Clari5

Real-time, Cross-channel Transaction Monitoring and Fraud Management for India’s Top 5 Bank

India’s Top 5 Private Bank — with USD 78 bn in assets, 30 million customers and 55 million accounts — faced rising, sophisticated digital fraud across channels and wanted an enterprise, real-time fraud management solution that could integrate with its Finacle core banking, detect employee and third‑party frauds, and let business users deploy new scenarios quickly. The bank selected Clari5 and its Clari5 Enterprise Fraud Management to replace siloed, batch-based systems and provide cross-channel, real-time monitoring.

Clari5 implemented a hybrid fraud detection platform with built‑in Finacle adapters, pre‑packaged scenarios, behavior profiling, predictive scoring and advanced case management to monitor core, online, card and channel transactions in real time. The solution went live in 4.5 months, processes over 5,000,000 transactions/day (250 tx/sec) on commodity hardware with <1% CPU impact, helped the bank detect more fraud in the first month than in the prior year, delivered >100% ROI within a year, ensured regulator compliance and boosted customer confidence.