Case Study: Versus Arthritis strengthens communications strategy with Claremont

Versus Arthritis reviews communications with Claremont in 50+ interview hours

Versus Arthritis, a UK-based charity, commissioned the consulting firm Claremont to conduct a comprehensive review of its communications, influencing, and engagement work. The challenge was to evaluate and improve these functions across the entire organization in a way that would be seen as valid and robust by its internal staff and volunteers.

Claremont's solution involved a co-design process with an internal group and extensive research, including over 50 hours of interviews with staff and benchmarking against other major charities. They delivered a SWOT analysis and a set of prioritized recommendations. Claremont then embedded a consultant within the charity's team to help develop and drive an actionable plan, ensuring faster progress against the agreed-upon priorities.

Versus Arthritis