Case Study: River Island achieves flexible, resilient retail connectivity with Claranet Managed Network Services

River Island’s growing demand for digital met by Claranet's Managed Network services

River Island, the global ecommerce retailer and high street fashion brand, needed to replace overloaded networks that could no longer support its growing digital and omni-channel strategy. To improve customer experience and ensure reliable access to web-based services across stores, offices, and delivery centres, River Island turned to Claranet for a more flexible, future-proof network approach.

Claranet designed and managed a modular, enterprise-grade MPLS-based network with round-the-clock monitoring and 3G backup. The new setup delivered greater bandwidth, reliability, and resilience, enabling River Island to roll out cloud-based applications, mobile staff devices, and new in-store communications faster. As a result, River Island gained the flexibility to adapt quickly to changing trends and technology while maintaining a seamless customer experience.

River Island

Doug Gardner

Chief Innovation Officer