Wijkonnekt - Customer Case Study

Wijkonnekt is a Dutch company that provides senior healthcare and social services by video to the elderly population. Wijkonnekt uses a customized Live Expert mobile app, as well as the Live Expert Anywhere module, which is 100% browser-based. Using Live Expert, Wijkonnekt clients can connect with an available Wijkonnekt caretaker in real-time without having to schedule a video conference. Wijkonnekt caretakers use live video and interactive tools to provide high-engagement services, including inviting family members or other providers to join a video session in real-time.Live Expert gives caregivers the opportunity to have more frequent face-to-face interactions with their clients and respond to their needs in real-time. ​