Perception Programs, Inc - Customer Case Study

PPI provides therapy and counseling treatment for addictions, substance abuse, depression, and other disorders. Traditionally, these services were provided only at PPI’s Behavioral Health Centers and Residential or Recovery Housing. By using our Live Expert telehealth solution, PPI makes its services more accessible to its clients. This improves client engagement and adherence to the therapists’ care plans. Live Expert also allows care managers to join live video consultations between clients and therapists to better coordinate care and respond to issues on a timely basis.