Case Study: ScorePlay cuts sales admin by 50% with Claap

ScorePlay halves post-meeting admin with Claap

ScorePlay, an AI-powered media hub for sports organizations, faced a challenge with inefficient and disjointed workflows between its global sales and product teams. Using Loom, their sales call recordings were scattered, causing insights to be lost and creating a significant administrative burden. They needed a solution from Claap to capture customer interactions without extra work and to improve team alignment.

By implementing Claap's video platform with AI summaries and seamless Notion integration, ScorePlay automated call documentation and created a central knowledge base. This solution from Claap resulted in a 50% reduction in post-meeting admin work, stronger sales-product alignment, and fewer unnecessary meetings by using async video responses.

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